You can use the following methods to contact the Council.
See the online tasks you can carry out via our Task Directory
For all enquiries please call: 01323 443322 or 01892 653311 Lines are open Monday to Friday from 8:30am - 5:00pm except Wednesdays when the hours are 9:00am -5:00pm
Our phones tend to be busiest on Monday mornings until 10.30. If you ring during this period you may have a longer wait for your call to be answered. To avoid long wait times please try to call outside of these hours or use our website to find the information or report a problem. The quieter days are generally Tuesday, Wednesday and Thursdays.
Hailsham Office: 01323 443333
Email for general enquiries
Wealden District Council
Visiting Wealden District Council
You may visit the Council at the following locations:
Hailsham Customer Help Point,
Crowborough Customer Help Point,
From January 6th 2014, we made changes to our services in Crowborough in partnership with East Sussex County Council. The reception point has moved and you can now access some Wealden District Council services via the Crowborough library upstairs.
You can pick up or drop off Benefit, Council Tax and Housing forms, get supporting documents photocopied and apply for a bus pass.
Library staff will be able to answer simple queries or direct you to alternative sources of information. There is a dedicated phone line available during council opening hours for you to contact Wealden District Council's Contact Centre directly as well as access to our website via library PCs.
The library is unable to accept payments in any form for Wealden services, but you can make payment by credit or debit card over the phone or via our website. If you need to pay by cash, you can do so at any Post Office with a payment card (available on request), at your bank or at our payment kiosk in the Hailsham office. Cheques can be posted to our office in Hailsham.
Telephone: 01892 653311 or 01323 443322Postal address: Wealden District Council, Vicarage Lane, Hailsham, BN27 2AX
- Location Map of our Hailsham Office
- Location Map of our Pine Grove Office, Crowborough
- Download a PDF map of the Wealden District or
- Visit our Online Mapping System
Emergencies - Out Of Hours
The Council maintains a 24 hour response to emergencies through its Lifeline service. Any real emergency which cannot wait until the Council offices are next open should be directed to: 01323 644422. Lifeline will, on your behalf, take further action necessary to inform the appropriate services.