What Difference Does it Make?
Targets, Results and Customer Service
Targets
- The Home Energy Conservation Act (HECA) 1995 requires a 30% improvement in energy efficiency from 1995 to 2010.
- The Act may be repealed and replaced by a National Indicator (NI 187) under Comprehensive Area Assessment. This will still require us to collect data and to continue to improve energy efficiency in the district.
- Our target for 2008 is a 11,000 tonne carbon dioxide reduction in domestic emissions, through improved energy efficiency therefore helping to reduce the District’s impact on climate change.
Results
- Over the last 10 years there has been a total improvement in energy efficiency of 20.26%. This means that more people are living in warmer, more energy efficiency homes, saving money and reducing their impact on climate change.
Customer Service
As part of the housing team, our customer service standards are outlined in the Housing Customer Service Charter (pdf).
If you wish to make a complaint, comment or suggestion then please visit the complaints page
Affordable Warmth Strategy (pdf)
The Affordable Warmth Strategy provides the context for Wealden's work on Home Energy Efficiency and our commitment to improving energy efficiency in the District.
Affordable Warmth Action Plan (pdf)
The Affordable Warmth Action Plan shows how we will deliver the Affordable Warmth Strategy.