Wealden District Council

Tourism Business Support

Starting up an accommodation business in Wealden

Whilst operating a tourism business can be very enjoyable, there are many things to be considered when deciding to take the plunge and it can be a very daunting challenge.

There are many things to consider - from complying with the relevant legislation to ensuring that you know what your rights are when guests don't pay or cancel their booking and what records you need to keep for overseas visitors. Listed below are some key websites where you can access all the relevant information you will need.

Business Help and Advice

Help and advice to businesses including planning, employment issues, finance & grants and starting up a business.

Accommodation Know-How (external link)

Accommodation Know-How provides easy-to-use, regularly updated guidance on running your bed and breakfast (B&B) or self-catering business and includes advice and information from the experts and from fellow accommodation owners.  Publications which you may find of particular interest and which are available from the website are: 

  • How To Be A Web-Savvy Accommodation Business - demystify internet marketing
  • How To Market Your Accommodation Business Effectively - practical advice on the latest business and research methods

Quality in Tourism (external link) 

Quality In Tourism is the assessment service for VisitEngland and is the largest provider of quality assessment in England, awarding ratings to more than 23,000 accommodation businesses annually.

AA Accommodation Grading Scheme (external link)

The AA is one of the UK's most recognised and trusted brands recommending and acknowledging hotels for over a century. If you run a hotel, guest house, self catering or camping park you will understand the benefit of being associated with a well-established recognition scheme. An AA rating can make a big difference to how customers view your establishment.

In collaboration with VisitEngland, VisitScotland and VisitWales, the AA has developed Common Quality Standards for inspecting and rating hotels and guest accommodation. These standards and rating categories are now applied throughout the British Isles. Any hotel or guest house applying for AA recognition receives an unannounced visit from an AA inspector to check standards.

Fire Risk Assessments

For information about fire regulations and fire safety risk assessments visit the following websites:

Wealden Business Focus

Quarterly Newsletter for all our businesses in Wealden.

South East England - Training Courses (External Link)

Tourism South East offer a variety of customer care, marketing, environmental awareness, quality workshops and management one-day courses and half day workshops.