Wealden District Council

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Job Vacancy:Customer Sales & Aftercare Officer

Job Information


£21,519 - £23,911 p.a

Contract Type:

Temporary (18 months), Part Time


25 hours per week


Council Offices, Hailsham


Sussex Weald Homes is a housing company wholly owned by Wealden District Council to develop homes for sale. SWH has two schemes in development with 34 homes due to complete late 2019/early 2020 in Crowborough, and another 36-unit scheme in the pre-planning stage. SWH aims to provide smaller high quality homes that meet the needs of our local community.

This is a key role for someone with strong sales, marketing and customer service skills to provide high quality customer care services to potential purchasers and home owners.

A self-starter with the ability to work with minimal supervision, you will be the main point of contact for customers pre- and post-sale, up until the end of defects period, and you will lead and advise on marketing activities including social media marketing.

With substantial experience of sales & marketing of new build homes, you will have experience of working for a housebuilder or registered provider, and of developing and implementing property sales campaigns. Excellent IT, customer service and communication skills are essential, as is an understanding of the development process and a knowledge of Help to Buy and shared ownership products.

Flexibility with working hours is required and you will need to have your own transport or be able to make arrangements for travel around the District.

We offer an excellent package, including competitive salary, career average salary pension scheme, an employee benefit scheme offering a range of discounts and salary sacrifice schemes, flexitime and discounted leisure centre membership.

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

Closing date: Noon on Friday 21st June 2019

Job Description and Personal Specification.doc

Closing Date:

21 June 2019

Interview Date:

Thursday 11th July 2019

Post Number:


Contact the Human Resources Team

Contact Form: Contact the Human Resources Team

Email: human.resources@wealden.gov.uk

Telephone: 01892 602424

Wealden District Council
Human Resources
Council Offices
Vicarage Lane
BN27 2AX