Wealden District Council

Wealden makes online services better, quicker, simpler

Media Release : 17 May 2017

On May 17, Wealden District Council is revolutionising the way that its residents can access its services with the launch of My Wealden, a personalised online portal.

social media phone

"Wealden is fast becoming a digital district; last year we had more transactions made via the Wealden website than by residents phoning us up, and more than half of these customers used a mobile device," said Trevor Scott, Deputy Chief Executive at Wealden District Council. "The launch of My Wealden is a big step in our commitment to a digital future. In the long-term all of our services that possibly can be, will be available to access online via My Wealden. This will make it quicker, more convenient and simpler for our residents to contact us. So register your account at https://my.wealden.gov.uk now."

This step-by-step video guide explains how to register for My Wealden (external link)

My Wealden will launch with a range of tasks including reporting that your bin was missed alongside other waste enquiries, reporting pollution, property name change, registering an address and more.

It incorporates new functions and technology to provide a better service. It will make reporting locations easier and more accurate as well as simplify making payments and much, much more. As the development of My Wealden progresses you will be able to track the progress of your requests, receive automatic updates and easily look up your account information for services such as Council Tax or Housing Benefits.

My Wealden has been designed specifically to be just as easy to use via smart phones or other mobile devices so you can make requests on the move or at the moment when you see something that needs to be reported.