What we do
We employ a contractor, Rentokil, to carry out treatment for a limited range of rodent and insect infestations including treatment of wasps nests.
Treatment for rats is free of charge in domestic premises. Please see Fees and Charges for details of other charges.
The contractor will contact you to make an appointment to visit, provide advice on pest control matters, investigate and deal with complaints about infestations.
Use our online form to request a Pest Control service or by telephone 01323 443557 between 8.30 a.m. and 5.00 p.m.
Should you have any concerns about your treatment or require technical advice, Rentokil can be contacted on 02076 277959, by email at wealden@rentokil.com or you can visit their website at www.rentokil.co.uk (external link)
Rats Advice
Information on preventing rats and advice on what to do if you have them at your home.
Brown Tail Moths
Information on how you can prevent suffering from the painful rash that the moth's caterpillars can cause.
Insect Nuisance
Advice on what to do if you are experiencing problems with insects
Fees and Charges
A list of the pest control charges
We will strive to ensure a consistent and fair approach in accordance with the Council's Enforcement Policy (pdf).
Customer Survey Results
We regularly carry out surveys and consultations with our customers to help us to improve the service we offer and allow us to measure efficiency and the level of staff performance.
You Said We Did (pdf)
Complaints from Customer Satisfaction Surveys carried out in 2006/2007 and how we responded
Pest Control