How to Contact us

Below is a list of key contacts for Wealden District Council Services. Our Office hours for enquires and assistance are 8.30am - 5.00pm Monday to Friday.

For out of hours enquires, please call the Emergency out of hours number on 01323 410051

Housing Applications

To join our Housing Register, you must meet our eligibility criteria. Use our housing eligibility tool  to find out if you might be eligible.

For general advice on Housing Applications contact the allocations team: Phone: 01323 443501 or 01323 443362 to speak to a Housing Registration & Allocations Officer.

Benefits Service

For information about help with paying your rent, local housing allowance, help with paying your Council Tax, how you can help to stop people cheating the benefits system and Council Tax discounts, contact 01323 443500 or email: benefits@wealden.gov.uk Alternatively you can look on the Benefits Service web page.

Choice Based Lettings

For enquires and advice to do with our Choice Based Lettings scheme contact 01323 443380 or email housing@wealden.gov.uk , alternatively look on the Homemove (external link) website for more detailed information including the scheme user guide and latest magazine. 

Disabled Adaptations to Council Housing

For advice on disabled adaptations to your council home, contact us on 01323 443321 or email privatehousing@wealden.gov.uk

Energy Efficiency

For advice and information on energy efficiency and current grants and schemes, contact the energy efficiency hotline on 01323 443321, or email privatehousing@wealden.gov.uk

General Housing Options

For Housing advice and Options, contact one of the Housing Options team:

Phone: 01323 443380 or 01323 443322 to speak to a Housing Options & Homelessness Officer. Alternatively you can email your enquires to housing@wealden.gov.uk

Housing Officers

For enquires, information and advice to do with housing related issues for council tenants. Contact your Housing Officer team:

Phone: 01323 443363 to speak to a Housing Officer or email housing@wealden.gov.uk. If you need assistance you can request a visit from a Housing Officer using this form.

To see the Housing Officer areas go to the  web page. 

Leasehold

For information and advice for previous council tenants who have purchased their flats under right to buy, Contact the Leasehold and Right to Buy Team 01323 443283, or email housing@wealden.gov.uk 

Private Housing

For information and advice for Private tenants, homeowners, landlords, agents with regards to housing conditions, Disabled adaptations, financial assistance and other private sector housing issues, contact the team on 01323 443321, or email privatehousing@wealden.gov.uk

Repairs Desk

To report a repair on your property, contact the repairs desk on 01323 443375, or email repairs@wealden.gov.uk, alternatively log a repair using our . 

Rents and Arrears

For rents enquires or to discuss arrears on your rent account, Contact the rents team on 01323 443373, or email housing@wealden.gov.uk, alternatively you can pay your rent online by using our online service.

Right to Buy

For information and advice on how to purchase your council home, Contact the Right to Buy Team on 01323 443283, or email housing@wealden.gov.uk

Sheltered Accommodation

Contact the Sheltered Housing co-ordinator on 01323 443274, or email housing@wealden.gov.uk 

Surveyors

To speak to one of our surveyors contact 01323 443279 or email housing@wealden.co.uk

Tenant Involvement

For Enquires on Tenant Involvement contact our Tenant Involvement Officer on 01323 443370 or email housing@wealden.gov.uk

For more contacts please read our directory of services housing information sheet (pdf).

You can write to us at the following address:

Housing Services
Wealden District Council
Council Offices,
Vicarage Lane,
Hailsham,
BN27 2AX

Head of Housing Services - Amanda Hodge