Starting up an accommodation business in Wealden
Whilst operating a tourism business can be very enjoyable, there are many things to be considered when deciding to take the plunge and it can be a very daunting challenge.
There are many things to consider - from complying with the relevant legislation to ensuring that you know what your rights are when guests don't pay or cancel their booking and what records you need to keep for overseas visitors. Listed below are some key websites where you can access all the relevant information you will need.
Help and advice to businesses including planning, employment issues, finance & grants and starting up a business.
Accommodation Know-How provides easy-to-use, regularly updated guidance on running your bed and breakfast (B&B) or self-catering business and includes advice and information from the experts and from fellow accommodation owners. Publications which you may find of particular interest and which are available from the website are:
How To Be A Web-Savvy Accommodation Business which helps to demystify internet marketing and helps you to understand the benefits of the internet compared with more traditional marketing methods.
How To Market Your Accommodation Business Effectively which offers you practical advice on the latest business and research methods and will help you to decide exactly how to market your accommodation business successfully.
Quality In Tourism is the assessment service for VisitEngland and is the largest provider of quality assessment in England, awarding ratings to more than 23,000 accommodation businesses annually.
The AA is one of the UK's most recognised and trusted brands recommending and acknowledging hotels for over a century. If you run a hotel, guest house, self catering or camping park you will understand the benefit of being associated with a well-established recognition scheme. An AA rating can make a big difference to how customers view your establishment. In collaboration with VisitEngland, VisitScotland and VisitWales, the AA has developed Common Quality Standards for inspecting and rating hotels and guest accommodation. These standards and rating categories are now applied throughout the British Isles. Any hotel or guest house applying for AA recognition receives an unannounced visit from an AA inspector to check standards.
Fire Risk Assessments
For information about fire regulations and fire safety risk assessments visit the following websites:
- Gov.uk - Fire Safety in the Workplace (external link)
- East Sussex Fire & Rescue Service - Fire Safety for Tourism Businesses (external link)
Wealden District Council have recently commissioned a Visitor Accessibility Audit. The following websites may also be of interest and help:
Tourism For All - Tourism For All (external link)
Visit England - Accessible Tourism Business Support (external link)
Quarterly Newsletter for all our businesses in Wealden.
Information on advertising your business with Enjoy Sussex.
Tourism South East offer a variety of customer care, marketing, environmental awareness, quality workshops and management one-day courses and half day workshops.