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Ask the Leader

The Leader of Wealden District Council is Councillor Bob Standley. He will be pleased to answer any question you may have about Wealden District Council's policies, or other matters involving the Council, which you think are of interest to people living, working or visiting Wealden.

To ask your question, please use our or Ask the Leader - Submit a Question Form

Councillor Standley is the Conservative Leader of the Cabinet of Wealden District Council and has represented Wadhurst since 2004.

Specific inquiries about particular services such as planning applications, licensing or accommodation can be reported online. Please use our 'directory of tasks on online services' to find the appropriate form. You can also email info@wealden.gov.uk.

We will try to respond within ten working days of receiving your question and your question and the Leader's reply will then be posted on the website. Please provide your name, we don't need your address. If we think the question is inappropriate for publication we will contact you by email to say why.

For information on any of the Ask The Leader questions listed please contact our Communications Officer on pr@wealden.gov.uk.

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The latest Ask the Leader questions and answers are shown below. To view more questions and answers, use the search above, or the 'In this Section' menu.

Reporting missed bins

Question

Why has my green bin been left and the neighbours been emptied? Had problems before but it seemed to get better. Talked to your staff who explained that she could not report a missed bin as it was after 5 pm the next day. Another 2 week wait and taking garden refuse to the dump. Not good enough.

Miss Melanie Bawden

Answer

I am sorry to learn that your garden waste collection has been missed. Our contractor Kier makes 90,000 collections a week and we have found the current system of the reporting missed bins by 5pm the following day is the best way of ensuring a catch up collection can be made.

Our online  24/7 portal provides a quick and convenient way of registering a missed bin using a computer or mobile device. You can find further details here:https://secure.wealden.gov.uk/WealdenPortal/PortalAuth/PortalLogIn.aspx?ReturnUrl=%2fWealdenPortal%2fServiceForms%2fPropertyServices%2fWasteMissedBinForm.aspx#

 

I trust future collections are carried out correctly.

regards

 Bob Standley

Replacement garden waste bins

Question

Councillor Standley,

As with another resident to whom you have replied, I am awaiting a replacement green waste bin. I accept your explanation of having to wait up to six weeks but having to leave the old bin in full sight in my front garden for this length of time is really a an eyesore for us and the neighbours. Is it not possible to give some sort of time frame to those on email waiting in a similar position so the bin can be put out when actually needed?

George Claydon

Answer

Dear Mr Claydon,

Thank-you for your useful suggestion which we will pass on to Kier, our waste contractor.  There is no need to leave the old bin at the edge of your property where you usually leave waste bins for collection.  Providing it is visible from the road, and it can be accessed  by Kier’s replacement bin crew, that should be fine. You can leave it within your front garden if you have one, inside the garden gate or along the side of the house. However you should avoid leaving it in a back garden where it can’t be seen.

Regards

Bob Standley

 





For information on any of the Ask The Leader questions listed please contact our Communications Officer on pr@wealden.gov.uk.