|
Indicator |
2012/13 to Q2 |
2012/13 Year Target |
Previous 2011/12 Performance |
|---|---|---|---|
|
New homes built (net) |
234 |
450 |
617 |
|
Affordable homes provided |
73 |
100 |
244 |
|
Percentage of planning enforcement cases resolved within 8 weeks |
64% |
75% |
60%
|
|
Kg household waste per Wealden resident (provisional data) |
218 kg |
398 kg |
405 kg |
|
Proportion of household waste reused, recycled or composted |
48% |
45% |
44% |
|
Percentage of municipal waste landfilled |
7% |
40% |
15% |
|
Residual household waste per household |
249 kg |
498 kg |
501 kg |
|
Total crime incidents (incidents in rolling year) |
4,501 (Aug 11-Sept 12) |
4,597 |
4,621 (July 10-June 11)
|
|
Numbers of people killed and seriously injured on Wealden's roads (fatalities in brackets) |
52 (2) |
111 |
93 (7)
|
| Percentage of flytips removed within 2 days |
92% |
90% |
88%
|
|
Number of fly-tips removed |
213 |
400 |
367 |
|
Leisure centre attendances |
544K |
1,028K |
1,044K
|
| Projected net increase in jobs arising from planning permissions granted |
60 |
n/a |
376
|
|
Cost of agency staff as percentage of total pay bill |
4.8% |
4.5% |
6.3% |
|
Average phone response speed |
20 seconds |
30 seconds |
22 seconds |
|
Percentage of phone calls answered |
97% |
90% |
94%
|
|
Percentage of customer queries resolved at the first point of contact |
33% |
30% |
29% (Quarter 3 & 4 data only) |
|
Number of programmed food inspections completed |
260 |
698 |
642 |
|
Number of programmed Health & Safety inspections completed |
29 |
84 |
182 |
|
Housing stock - overall average relet speed |
34 days |
29 days |
26 days
|
|
Housing stock - average relet speed for sheltered dwellings |
56 days |
35 days |
41 days
|
|
Housing stock - average relet speed for general needs dwellings |
26 days |
24 days |
22 days
|
|
Major planning applications processed within 13 weeks |
88% |
80% |
58%
|
|
Minor planning applications processed within 8 weeks |
81% |
80% |
86%
|
|
Other planning applications processed within 8 weeks |
92% |
90% |
94%
|
|
Percentage of planning applications registered within 5 working days |
86% |
95% |
87% |
|
Variation on budget: General fund |
£33k surplus forecast |
(+/-)5% |
+1.0% +£187K |
| Variation on budget: HRA: |
£25k overspend forecast |
(+/-) 5% |
+2.1% +£237K
|
| Variation on budget: Gen. Fund Capital |
£812k overspend forecast |
(+/-)5% |
-16.9% -£1,406K
|
| Variation on budget: HRA Capital |
£1,739k underspend forecast |
(+/-)5% |
-10.9% -£416K |
|
Percentage Council Tax collected (in year) |
60.3% |
98.5% in year |
97.9% |
|
Percentage National non-Domestic Rates collected (in year) |
58.6% |
98.0% in year |
88.6% |
|
Housing rent received |
95.7% |
96.0% (to Quarter 2) |
98.5%
|
|
Planning to adapt to climate change |
Level 3 |
Level 3 |
Level 3 |
|
Percentage of planning appeals upheld |
29% |
30.0% |
24% |
|
Overall average staff sickness broken down into: |
4.9 days |
8.8 days |
9.1 days
|
|
average short term staff sickness |
1.3 days |
3.3 days |
2.8 days
|
|
average medium term staff sickness |
0.8 days |
2.0 days |
1.5 days |
|
average long term staff sickness |
2.7 days |
3.4 days |
4.9 days |
|
Organisational Health & Safety (accidents) |
19 |
36 |
38 |
|
Leavers in the last year as a percentage of the average total staff |
10% |
11% |
9% |
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