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Current Performance

This table sets out the Council's performance during the first quarter of 2014/15 (April-June).
 

 

Indicator

 

Quarter 1 2014/15 Performance

 

Target up to Quarter 1

 

Performance in Quarter 1 2013/14

New homes built (net)

110 (provisional figure)

 113

74 

Affordable homes provided

38

 25

45

Percentage of planning enforcement cases resolved within 5 weeks

82.4% 

 75.0%

71.4%

New planning enforcement cases as a percentage of outstanding new cases

 8.41%

8.00% 

 7.41%

Proportion of household waste reused, recycled or composted

 49.7% (provisional - to May only)

 47.0%

48.2%

Percentage of municipal waste landfilled (provisional data)

 2.5% (provisional - to May only)

 7.0%

11.5% 

Average Kg (gross) waste collected per household

 163.4 kg (provisional - to May only)

 159.7 kg (to May only)

154.8 kg (to May only) 

Percentage of fly tips removed within 2 days

89%

 90%

 22%

Total crime incidents (incidents in rolling year)

 4,200

 4,046

4,094

Numbers of people killed and seriously injured on Wealden's roads (fatalities in brackets)

 25 (0)

 NA

37(2)

 

Projected net increase in jobs arising from planning permissions granted

45

 NA

56

Variation on budget-General Fund

-3.9%

+/-5.0%

-1.0% 

Variation on budget - Housing Revenue Account 

 +0.3%

 +/-5.0%

 +1.2%

Variation on budget - General Capital Fund 

 -1.7%

 +/-5.0%

 -3.3%

Variation on budget - Housing Capital Fund 

 -26.3%

 +/-5.0%

 -5.3%

 Percentage of customer queries resolved at the first point of contact

 64%

 65%

 61% 

Average phone response speed

 35 seconds

 30 seconds

44 seconds

Percentage of phone calls answered

 94%

 90%

90% 

Refuse/recycling/garden waste collections missed per 100,000 scheduled collections 

561

 246

 2,508

Percentage of planned food inspections completed

 101.7%

 100.0%

NA - new indicator

Percentage of food businesses of concern

 3.7%

5.0%

NA - new indicator

Percentage of food businesses achieving a very good food safety standard 

 58.5%

 60.0%

 NA - new indicator

Housing stock - overall average relet speed

 20.9 days

 29.0 days

32.9 days

 

Housing stock - average relet speed for sheltered dwellings

 23.6 days

 35.0 days

47.8 days

 

Housing stock - average relet speed for general needs dwellings

 20.3 days

 24.0 days

28.4 days

 

Major planning applications processed within 13 weeks

 91.7%

 80.0%

100.0%

 

Planning Guarantee - SPEED

(major planning applications processed within 13 weeks over two years)

 84.2%

 30.0%

 75.7%

 Planning Guarantee - QUALITY

(appeals against the Council on major applications upheld)

 4.3%

 20.0%

  n/a

new indicator

Minor planning applications processed within 8 weeks

 83.5%

 80.0%

83.2%

 

Other planning applications processed within 8 weeks

 96.4%

 95.0%

97.2%

 

Percentage of planning applications registered within 5 working days

 99.4%

 95.0%

99.4%

Percentage of all planning appeals allowed against the Council

 21%

 30%

 6%

Staff sickness

(average working days lost per employee)

 1.5 days

 2.0 days

2.2 days

Leavers as a percentage of the average total staff

 2.7%

2.8%

 4.5%

Percentage Council Tax collected (in year)

 31.8%

32.0%

31.6%

Percentage National non-Domestic Rates collected (in year)

 32.1%

 32.5%

33.1%

Housing rent received

 97.4%

 97.0%

NA - new indicator 

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