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Current Performance

This table sets out the Council's performance during the first two quarters of 2014/15 (April-September).
 

 

Indicator

 

Performance up to  Quarter 3 2014/15

 

Target up to Quarter 3

 

Previous performance up to  Quarter 3 2013/14

New homes built (net)

209

 338

219

Affordable homes provided

142

 75

132

Percentage of planning enforcement cases resolved within 5 weeks

77.4% 

 75.0%

67.0%

New planning enforcement cases as a percentage of outstanding new cases

 5.5%

8.0% 

 7.7%

Proportion of household waste reused, recycled or composted

 48.2% (provisional)

 44.0%

46.2%

Percentage of municipal waste landfilled (provisional data)

0.9% (provisional)

 7.0%

4.4% 

Average Kg (gross) waste collected per household

 691.3 (provisional)

  691.5

644.5

Percentage of fly tips removed within 2 days

77%

 90%

 38%

Total crime incidents (incidents in rolling year)

 4,516

 3,950

4,113

Numbers of people killed and seriously injured on Wealden's roads (fatalities in brackets)

 92 (5)

 NA

102(8)

 

Projected net increase in jobs arising from planning permissions granted

190

 NA

129

Variation on budget-General Fund

-6.3%

+/-5.0%

NA 

Variation on budget - Housing Revenue Account 

 +1.2%

 +/-5.0%

NA

Variation on budget - General Capital Fund 

 -24.3%

 +/-5.0%

 NA

Variation on budget - Housing Capital Fund 

 -28.7%

 +/-5.0%

 NA

 Percentage of customer queries resolved at the first point of contact

 66%

70%

69% 

Average phone response speed

 30 seconds

 30 seconds

108 seconds

Percentage of phone calls answered

 95%

 90%

80% 

Refuse/recycling/garden waste collections missed per 100,000 scheduled collections 

586

 246

NA

Percentage of planned food inspections completed

 97%

 100%

NA - new indicator

Percentage of food businesses of concern

3.6%

5.0%

NA - new indicator

Percentage of food businesses achieving a very good food safety standard 

 60.6%

 60.0%

 NA - new indicator

Housing stock - overall average relet speed

 23.2 days

 29.0 days

26.8 days

 

Housing stock - average relet speed for sheltered dwellings

 27.4 days

 35.0 days

34.5 days

 

Housing stock - average relet speed for general needs dwellings

 22.6 days

 24.0 days

24.5 days

 

Major planning applications processed within 13 weeks

 96.9%

 80.0%

79.1%

 

Planning Guarantee - SPEED

(major planning applications processed within 13 weeks over two years)

 85.9%

 30.0%

 79.3%

 Planning Guarantee - QUALITY

(appeals against the Council on major applications upheld)

 4.1%

 20.0%

 1.3%

Minor planning applications processed within 8 weeks

 81.5%

 80.0%

86.8%

Other planning applications processed within 8 weeks

 95.7%

 95.0%

95.6%

 

Percentage of planning applications registered within 5 working days

97.1%

 95.0%

99.4%

Percentage of all planning appeals allowed against the Council

33%

 30%

14%

Staff sickness

(average working days lost per employee)

5.8 days

 6.0 days

4.9 days

Leavers as a percentage of the average total staff

 8.2%

8.3%

12.6%

Percentage Council Tax collected (in year)

88.5%

89.0%

88.2%

Percentage National non-Domestic Rates collected (in year)

85.3%

88.8%

87.5%

Housing rent received

 98.7%

 97.5%

NA - new indicator 

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