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Current Performance

This table sets out the Council's performance during 2014/15 (April-March).
 

 

Indicator

 

Performance 

2014/15

 

Target 2014/15

 

Performance 

2013/14

 

New homes built (net)

576

 450

559

Affordable homes provided

193

100

207

Percentage of planning enforcement cases resolved within 5 weeks

73% 

 75%

65%

New planning enforcement cases as a percentage of outstanding new cases

 5%

8% 

 8%

Proportion of household waste reused, recycled or composted

 46.7%

 47.0%

46.2%

Percentage of municipal waste landfilled (provisional data)

0.8%

 7.0%

3.3% 

Average Kg (gross) waste collected per household

 888.9

  900.0

854.2

Percentage of fly tips removed within 2 days

71%

 90%

 52%

Total crime incidents (incidents in rolling year)

4586

4328

4,094

Numbers of people killed and seriously injured on Wealden's roads (fatalities in brackets)

111(7)

 NA

135(11)

 

Projected net increase in jobs arising from planning permissions granted

325

 NA

688

Variation on budget-General Fund

-0.3%

+/-5.0%

+0.6% 

Variation on budget - Housing Revenue Account 

 -7.4%

 +/-5.0%

-2.9%

Variation on budget - General Capital Fund 

 -33.1%

 +/-5.0%

-22.5%

Variation on budget - Housing Capital Fund 

 -43.5%

 +/-5.0%

 -5.3%

 Percentage of customer queries resolved at the first point of contact

 65%

80%

71% 

Average phone response speed

30 seconds

 30 seconds

90 seconds

Percentage of phone calls answered

 95%

 90%

83% 

Refuse/recycling/garden waste collections missed per 100,000 scheduled collections 

482

 246

2,508

Percentage of planned food inspections completed

 100%

 100%

104%

Percentage of food businesses of concern

3%

5%

NA - new indicator

Percentage of food businesses achieving a very good food safety standard 

 62%

 60%

 NA - new indicator

Housing stock - overall average relet speed

 24 days

 29 days

28 days

 

Housing stock - average relet speed for sheltered dwellings

29 days

 35 days

34 days

 

Housing stock - average relet speed for general needs dwellings

 23 days

 24 days

27 days

 

Major planning applications processed within 13 weeks

 97%

 80%

80%

 

Planning Guarantee - SPEED

(major planning applications processed within 13 weeks over two years)

 87%

 30.0%

82%

 Planning Guarantee - QUALITY

(appeals against the Council on major applications upheld)

 5%

 20.0%

 4%

Minor planning applications processed within 8 weeks

82%

 80.0%

86%

Other planning applications processed within 8 weeks

 96%

 95%

96%%

 

Percentage of planning applications registered within 5 working days

97%

 95%

99%

Percentage of all planning appeals allowed against the Council

28%

 30%

27%

Staff sickness

(average working days lost per employee)

8.9 days

 8.0 days

6.9 days

Leavers as a percentage of the average total staff

9%

11%

14%

Percentage Council Tax collected (in year)

98.28%

98.20%

98.10%

Percentage National non-Domestic Rates collected (in year)

97.34%

98.00%

97.33%

Housing rent received

 98.68%

98.00%

99.25%

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