How To Contact Us
Below is a list of key contacts for Wealden District Council Services. Our Office hours for enquiries and assistance are 8.30am - 5.00pm Monday to Friday
For out of hours enquiries, please call the Emergency out of hours number on 01323 410051
Housing Applications
For general advice on Housing Applications or to obtain an application form contact the allocations team:
Phone: 01323 443501 or 01323 443362 to speak to a Housing Registration & Allocations Officer. Alternatively download the Housing Application Form and send to:
Housing Applications
Wealden District Council
Council Offices
Vicarage Lane
Hailsham
East Sussex
BN27 2AX
Benefits Service
For information about help with paying your rent, local housing allowance, help with paying your Council Tax, how you can help to stop people cheating the benefits system and Council Tax discounts, contact 01323 443500 or email: benefits@wealden.gov.uk. Alternatively you can look on the Benefits Service webpage.
Choice Based Lettings
For enquiries and advice to do with our Choice Based Lettings scheme contact 01323 443380 or email housing@wealden.gov.uk, alternatively look on the Homemove website for more detailed information including the scheme user guide and latest magazine.
Disabled Adaptations to Council Housing
For advice on disabled adaptations to your council home, contact the Medical and Special Needs Officer on 01323 443271 or email privatehousing@wealden.gov.uk
Energy Efficency
For advice and information on energy efficency and current grants and schemes, contact the energy efficency hotline on 01323 443321, or email privatehousing@wealden.gov.uk
General Housing Options
For Housing advice and Options, contact one of the Housing Options team:
Phone: 01323 443394, 01323 443382, 01323 443369, 01323 443382 or 01323 443356 to speak to a Housing Options & Homelessnes Officer.
Alternatively you can email your enquiries to housing@wealden.gov.uk
Housing Officers
For enquiries, information and advice to do with housing related issues for council tenants. Contact your Housing Officer team:
Phone: 01323 443365, 01323 443376, 01323 443377 or 01323 443366 to speak to a Housing Officer or email housing@wealden.gov.uk. To see who is the Housing Officer for your area see our 'Who's my Housing Officer' web page.
Leasehold
For information and advice for previous council tenants who have purchased their flats under right to buy, Contact the Leasehold and Right to Buy Team 01323 443283, or email housing@wealden.gov.uk
Private Housing
For information and advice for Private tenants, homeowners, landlords, agents with regards to housing conditions, Disabled adaptations, grants and other private sector housing issues, contact the team on 01323 443321, or email privatehousing@wealden.gov.uk
Repairs Desk
To report a repair on your property, contact the repairs desk on 01323 443375, or email repairs@wealden.gov.uk, alternatively log a repair using our online service.
Rents and Arrears
For rents enquiries or to discuss arrears on your rent account, Contact the rents team on 01323 443373, or email housing@wealden.gov.uk, alternatively you can pay your rent online by using our online service.
Right to Buy
For information and advice on how to purchase your council home, Contact the Right to Buy Team on 01323 443283, or email housing@wealden.gov.uk
Sheltered Accomodation
Contact the Sheltered Housing co-ordinator on 01323 443513, or email housing@wealden.gov.uk
Surveyors
To speak to one of our surveyors contact 01323 443279 or email housing@wealden.co.uk
Tenant Involvement
For Enquiries on Tenant Involvement contact our Tenant Involvement Officer on 01323 443370 or email housing@wealden.gov.uk
For more contacts please read our directory of services housing information sheet (pdf, 71kb).
You can write to us at the following address:
Housing Services
Wealden District Council
Council Offices
Vicarage Lane
Hailsham
East Sussex
BN27 2AX
Head of Housing - Amanda Hodge
