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Customer Satisfaction Survey - Car Parks
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At Wealden District Council we are eager to ensure our car parks are managed in the most effective manner. In order to achieve this we wish to hear your views as a motorist or passenger. It would be appreciated if you could complete this questionnaire by ticking the appropriate boxes and making comments and suggestions. If you are not a car park user then there is no need to complete the survey.
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1.
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When using the Car Parks are you the:
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2.
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Which Car Parks do you use regularly?
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If you are unsure which Car Park you frequent please use our online mapping
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*Please note: These Car Parks are managed by Wealden District Council, but maintained privately
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3.
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What is the usual purpose of your stay?
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5.
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Do you consider the cleanliness of the car park to be.....
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6.
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Do you consider the surface and markings in the car park to be ...
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7.
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Is the lay-out of the car park clear and easy to use?
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8.
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Are the spaces of adequate size?
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9.
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Do you think the directional signage to the car park is adequate?
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12.
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How safe do you feel using the Council's car parks
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14.
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Do you think the time limit for short stay parking (normally 3 hrs) is:
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15.
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The Council's excess charge notices (parking violations) are currently charged at: £30.00 if paid within 14 days £60.00 if paid after 14 days
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16.
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Do you hold a Disabled persons badge?
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18.
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We want to be sure that everyone who uses our services is treated equally.
Answers to the following questions will tell us more about our customers. Any information you give will be treated in the strictest confidence and will be used only to help us to improve our services.
It will not be linked to you as an individual. You do not have to fill this in but it will help us if you do.
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Choose the sections from 19.a to 19.f that apply, then tick the appropriate box to indicate your ethnic background.
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19.c
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Asian or Asian British
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19.d
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Black or Black British
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19.e
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Chinese or other ethnic group
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25.
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Do you consider yourself to be disabled?
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The Disability Discrimination Act defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities.
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26.
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Please provide details of your disability
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Thank you for taking the time to complete this survey.
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Please click the 'Submit' button below.
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