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Wealden District Council
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Wealden Residents Survey 2021

Status: Open


In order to evaluate our performance and find out how our residents feel about their local area, Wealden District Council have commissioned a market research company,  Lake Market Research to carry out telephone interviews with Wealden residents (aged 18+).

If you live in the Wealden District, you may receive a call on our behalf from Lake Market Research between 27 September and 31 October 2021.

No personal information, contact details or databases have been shared by the Council with Lake Market Research at any time. All survey results are anonymous and contact details are never released to any other parties.

The telephone numbers used in this survey are selected at random using Random Digit Dialling (RDD), whereby random digits are chosen within desired area codes, and calls made for the purpose of research are exempt from TPS.

If you have any questions about this survey, please contact the Policy and Communications Team at Wealden District Council on 01323 443322 or by email at PR@wealden.gov.uk


For key findings and changes made see results below:

Topics covered by this consultation:

Council Business, Community Safety, Communication & Engagement, Customer Service

Consultation Start Date: 27/09/2021


Consultation End Date: 31/10/2021


Results expected by: 31/01/2022

Please note: these dates are subject to change.

Areas covered by this consultation:

Wealden District (All)

Target audience for this consultation:

Wealden Residents

Frequency of this consultation: Every other year


Methods of consultation used:

Telephone

How to take part in the consultation:

If you live in the Wealden District, you may receive a call on our behalf from Lake Market Research between 27 September and 31 October 2021.

The telephone numbers used in this survey are selected at random using Random Digit Dialling.

Lake Market Research will be attempting to contact residents at varying times of the day including weekday evenings and weekends to ensure those who are working or have other commitments have the opportunity to contribute should they wish. Phone calls will be made multiple times if there is no answer in the previous attempts. Research operatives are totally understanding that residents may wish to contact Wealden District Council prior to completing the survey to verify it is genuine.

The random digit dialling to landline will be supplemented by a sample of commercially available mobile numbers in order to ensure that those without landlines, are not excluded.

The telephone survey should take no more than 10 minutes under normal circumstances. You may wish to view the findings of the 2019 Wealden Residents Survey to find out more about the sorts of things residents will be asked about.

Wealden Residents Survey 2019


Contact Details:

Contact Name: Policy, Insight and Communications Team

Email: pr@wealden.gov.uk

Telephone: 01323443322