Improvement Works

Improvement Works also known as Programmed Works.

In addition to the repairs service, which carries out responsive works to broken or damaged elements of your property, we also have a Planned Maintenance Program.

What is Planned Maintenance?

Planned Maintenance is where we program the replacement of elements within your property. These are planned to make sure that our properties do not fall into disrepair, have modern facilities,
are warm and efficiently heated and meet health and safety standards.

There is a ‘Decent Homes Standard’ for all social housing set by the Government. The majority of our homes meet this standard and we continuously undertake work to ensure this is maintained. The following types of works are planned in order that we continue to meet this target

State of Repair

These relate to the key building components which, if left in poor condition, could pose an immediate risk or cause further damage to other parts of the property. They include external components and internal components, that have potential safety implications and include:

  • Walls
  • Roof
  • Windows/Doors
  • Chimneys Heating Appliances e.g Boilers & Storage Heaters
  • Plumbing
  • Electrics

Where key elements fall into disrepair we will carry out repairs or replacement depending on the extent of damage.

  • Modern Facilities
  • Kitchen
  • Bathroom
  • Thermal Comfort
  • Insulation
  • Heating Upgrades
Lifecycle for components
 Lifetimes used Houses and bungalows  All flats in blocks of below 6 storeys  All flats in blocks of 6 or more storeys
Wall Structure 80 80 80
Lintels 60 60 60
Spalling brickwork 30 30 30
Wall Finish 60 60 30
Roof Structure 50 30 30
Roof Finish 50  30 30
Chimney 50 50 N/A
Window 40 30 30
External Door 40 30 30
Kitchen 30 30 30
Bathrooms 40 40 40
Heating – Central Heating Gas Boiler  15 15 15
Heating – Central Heating Distribution System  40 40 40
Heating – Other 30 30 30
Electrical Systems 30 30 30

How do we decide on the Program?

We use an Asset Management System which records the information about every one of our properties. Regular Stock Condition Surveys are carried out to make sure this information is correct and has up to date information relating to the condition of components.

Consultation is carried out with tenant groups on a project basis.

We review our programme of works annually and produced a

Quality Monitoring of Planned Works

We are keen to ensure that we provide out tenants with an excellent service and require all of our Contractors to regularly monitor their performance by carrying out a variety of quality checks.

If you would like to let us know about your recent experience with our planned work programme you can complete this on line survey www.wealden.gov.uk/plannedsurvey or contact the Repairs Team on 01323 443375.