Housing Strategies, Policies and Plans

View or download our Housing Strategies, Policies and Plans.

Strategies

Wealden District Council Tenancy Strategy

The Localism Act 2011 required Local Authorities to produce and publish a tenancy strategy by January 2013. The Strategy must set out the matters to which the registered providers of social housing operating in the district are to have regard to in formulating policies. Wealdens first Tenancy Strategy was approved in December 2012 and then more recently updated in 2017.

Housing Strategy 2020 to 2025

The Housing Strategy sets out Wealden District Council’s housing objectives and looks at how the Council and its partners are working to deliver these.

Homelessness & Rough Sleeping Strategy 

The Homelessness Strategy 2020-23 sets out the Council’s priorities for tackling homelessness and rough sleeping in the district. 

This strategy is being delivered through an Action Plan. Here you can find out where we are in our delivery of it. 

Financial Inclusion Strategy

This strategy for Council tenants and Retirement Living leaseholders sets out how we will work to help those who currently are or who might be at risk of financial exclusion (lack of access or unaffordable financial services and insurance) including digital exclusion.

This strategy is being delivered through an Financial Inclusion Action Plan  you can find out where we are in our delivery of it.

Tenant Involvement Strategy

The strategy establishes a framework for enabling Wealden District Council’s tenant and Retirement Living leaseholders to be consulted and effectively participate in the decision making process which affects them and the management of their homes.

This strategy is being delivered through an Action Plan. Tenant Involvement Strategy Action Plan you can find out where we are in our delivery of it. 

HRA Older Persons Housing and Support Strategy

This strategy sets out how to ensure that the housing revenue account’s housing and relates services can meet the needs of older people now and in the future (Council housing and related services).

This strategy is being delivered through an Older Persons Housing and Support Action Plan you can find out where we in our delivery of it.

Vulnerable Tenants and Leaseholders Housing and Support strategy

This is the first Strategy produced by the housing service to set out how we will identify and help support our vulnerable tenants and retirement living leaseholders.

This strategy is being delivered through a Vulnerable Persons Strategy Action Plan you can find out where we in our delivery of it.

Affordable Warmth Strategy

The Affordable Warmth Strategy provides the context for Wealden’s work on Home Energy Efficiency and our commitment to improving energy efficiency in the District.

Housing Policies

Below are the current Housing Policies for the Housing Service.

Housing Services Health and Safety Policy

The purpose of this document is to clearly communicate standards of health and safety management throughout our housing stock, for our tenants, staff and contractors.

Housing Services Maintaining and Improving Neighbourhoods Policy

This neighbourhood policy outlines the Housing Services approach to working to improve neighbourhoods in which we own and manage housing.

HRA Anti Social Behaviour Policy 

This policy details the Council’s approach to dealing with complaints of antisocial behaviour.

Allocations Policy

The Allocations Policy sets out in detail the Council’s approach relating to the allocation of social housing in Wealden.

Succession Policy

This policy details who is entitled on the death of a tenant to take on that tenancy. 

Domestic Abuse Policy

The policy provides a framework setting out how the housing service will assist and support council tenants and retirement living leaseholders experiencing domestic abuse.

Tenancy Policy

Tenancy Policy details the Council’s approach to offering and reviewing flexible fixed term tenancies and was reviewed in 2017.

Transfer Incentive Scheme

This policy sets out the financial assistance that we provide to help households under-occupying their current property to move to a smaller one.

Tenant Rewards Scheme 2021

The Council are now in the second year of piloting a Tenant reward Scheme. The purpose of the Tenant Rewards Scheme is to two-fold. Firstly, to encourage and reward behaviours that the Council would like to promote e.g. tenant involvement, completing surveys etc. Secondly to deliver value for money for the HRA e.g. in terms of reduced void costs, improving access to enable gas servicing to be completed first time and to encourage payments by Direct Debit which has the lowest costs of processing.

Private Housing Financial Assistance Policy

This policy sets out the financial assistance available in the form of grants or loans towards help improving, repairs and adaptations of the private housing stock in the Wealden area. The policy also sets out the financial assistance available in the form of grants available to help provide adaptations and provide Hardship and Feasibility Assistance in the Council’s own housing stock.

Private Housing Enforcement Policy

The aim of this policy is to allow the consistent and fair enforcement of housing legislation to raise standards in the private housing sector.

Recompense Policy

The Policy covers both statutory (also known as mandatory payments) and non-mandatory (non-statutory payments) as well as discretionary payments. It sets out clearly when compensation will and will not be applicable and what other remedies, in addition to compensation will be taken to remedy a complaint.

The Policy also sets out how compensation payments are calculated and how payments are made. It also explains how customers can request a review of a compensation decision.

WDC Housing Recompense Policy

Satellite Dish Policy

This Satellite Dish Policy provides questions and answers relating to your satellite dish.

Service Charges Policy

We have developed a HRA Service Charges Policy which sets out our current approach to setting service charges for general needs tenants, for retirement living tenants and leaseholders and for Right to Buy tenants (those that have purchased a council flat through the Government’s Right to Buy scheme).

The Policy sets out the range of additional services we provide and recover the cost for as a service charge. It also sets out how service charges are calculated and the cost shared amongst residents.

It also explains how some service charges are fixed annually like the rent charge but others are variable such as where repairs and maintenance are needed, these variable charges predominantly apply to service charges for leaseholders (both retirement living and Right to Buy).

HRA Service Charges Policy

Temporary Accommodation Policy

This policy has been developed in partnership with the other local authorities in East Sussex. It is an Appendix to our Homelessness and Rough Sleepers Strategy 2020-23. It sets out the five East Sussex councils’ policy for the placement of homeless households in emergency and temporary accommodation, both within District or Borough, and outside of the placement authority area.

East Sussex Temporary Accommodation Policy

Unacceptable Behaviour Policy 

This policy sets out how we will determine what constitutes unacceptable behaviour, as well as how we will manage customers whose behaviour is deemed to be unacceptable.

Water Safety Policy

The Policy sets out the management approach providing, maintaining safe water systems and preventing infection from water systems within the Retirement Living Courts.

Some of our Corporate Policies

Reasonable Adjustments Policy

This corporate policy published in 2021 formalises how we have been implementing the Equalities Act 2011 over the past 10 years. It also 

  • defines our legal obligation to consider adjustments and to make adjustments where reasonable
  • provides customers with clear information, including how to request an adjustment

Complaints Policy/Procedure 

Housing Plans

HRA Business Plan

This Business Plan sets out our priorities for spending the Housing Revenue Account (HRA) budget and is supported by our annual HRA budget setting. The Plan sets out our three priorities which are to maintain our stock, decarbonisation of our homes and increasing the supply of council homes, to build new Council homes and replace homes lost through the Right to Buy.

Asset Management Plan 2017

The Housing and Property Services Department have developed and maintained this Plan for its housing stock. The latest version is effective to 2024 with an interim review.

Fencing Plan 2018

The aim of this Plan is to give a clear understanding of the obligations of both Wealden District Council and our tenants and leaseholders for the maintenance, repair and renewal of fencing and boundaries.