Local Taxation Officer (Business Rates)

Job Information

Salary: £24,318 - £26,286 p.a

Contract Type: Permanent/Part Time

Hours: 29.6

Location: Hailsham/Hybrid, East Sussex and Homeworking


Are you an experienced Business Rates revenues officer?


We are looking for a motivated individual to join our forward thinking, friendly Revenues and Benefits department delivering our Five Star Customer Service Standards and helping our residents and ratepayers to manage their accounts.

What will you be doing?

  • Preparing non-domestic rate accounts where there has been a change of occupier/ownership and amending non-domestic rate liabilities in line with approved policies
  • Responding to and taking decisions on routine enquiries from scanned post, email, online forms or details obtained from the customer via telephone
  • Issuing non-domestic demand notices, adjustment notices, reminder notices and other documents
  • Reviewing and taking appropriate action including issuing inspections to ensure empty and unoccupied properties, exemptions and reliefs are correctly applied and calculated

What do you need?

  • A good understanding of Council Tax / Business Rates legislation and guidance
  • Excellent communication skills as well as being a team player
  • A positive and proactive attitude and a commitment to delivering excellent customer service and continuous improvement

What do we offer?

  • Working for a great, forward thinking Local Authority.
  • Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.
  • A friendly, supportive team and a range of opportunities for continuing professional development.
  • Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
  • Free parking

Post Number: N6020

Closing Date: 19th May 2024

Interview Date: 24th May 2024


To Apply

Please click on the “Apply Now” button to log in to your existing account or create a new one. If you are unable to apply online, or have a query, please email: human.resources@wealden.gov.uk, ensuring you quote the relevant post number.

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.

Job Description
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Closing Date: 19/05/2024

Interview Date: 24th May 2024

Post Number: N6020