Local Taxation Officer (Council Tax)

Job Information

Salary: £24,409 - £29,457 p.a (bar to progression at £26,421 p.a)

Contract Type: Permanent/Full Time (open to Job Share)

Hours: 37

Location: Hailsham


Are you an experienced Council Tax Officer?



We are looking for a motivated individual to join our forward thinking, friendly Revenues and Benefits department delivering our Five Star Customer Service Standards and helping our residents and ratepayers to manage their accounts.


What will you be doing?

  • Providing guidance on eligible Council Tax discounts, exemptions and reliefs
  • Dealing with enquires from customers and negotiating payment plans
  • Updating and maintaining accurate customer accounts and notifying them of their liability to ensure efficient collection of Council Tax


What do you need?

  • A good understanding of Council Tax / Business Rates legislation and guidance
  • Excellent communication skills as well as being a team player
  • A positive and proactive attitude and a commitment to delivering excellent customer service and continuous improvement


What do we offer?

  • Working for a great, forward thinking Local Authority.
  • Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.
  • A friendly, supportive team and a range of opportunities for continuing professional development.
  • Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
  • Free parking


Post Number: N6011

Closing Date: 19th May 2024

Interview Date: 24th May 2024


To Apply

Please click on the “Apply Now” button to log in to your existing account or create a new one. If you are unable to apply online, or have a query, please email: human.resources@wealden.gov.uk, ensuring you quote the relevant post number.

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment.  We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.

Job Description
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Closing Date: 19/05/2024

Interview Date: 24th May 2024

Post Number: N6011