Technical Support Assistant (Building Control) x 2

Job Information

Salary: £19,542 - £21,684 p.a

Contract Type: Permanent, Full Time

Hours: 37 per week (open to Job Share)

Location: Based Hailsham, East Sussex and homeworking


We are looking for two Technical Support Assistants to work in our busy Building Control department to provide admin and clerical support to our Surveyors in the East Sussex Building Control Partnership. In addition to booking site inspection visits and dealing with telephone, email and postal enquiries you will be required to run various reports, produce invoices and record, register and validate Building Regulations applications and issue decision notices.

You will need to work collaboratively and positively with team members and other departmental colleagues to identify improvements in working practices, customer service initiatives and assist in the continued drive to digital practices.

In addition to previous experience of working within a busy office environment, preferably in Planning or Building Control, you will have good keyboard and IT skills, be able to effectively manage multiple tasks, together with excellent communication and customer service skills and have a good standard of education (GCSE level or equivalent preferred). Experience of working to targets (KPIs) would be desirable but not essential. This role involves regular telephone contact with the public, requiring fluent spoken English.

We offer an excellent package, including competitive salary, career average salary pension scheme, an employee benefit scheme offering a range of discounts and salary sacrifice schemes, flexitime and discounted leisure centre membership.

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.

Due to the Coronavirus pandemic, the majority of our staff are continuing to work from home at present. Therefore, if you have any queries regarding this vacancy, please contact us via email where possible at

Job Description

Closing Date: 28/01/2022

Interview Date: Week commencing 07/02/2022

Post Number: H2017