Test and trace support payments

People who are contacted by the Test and Trace service are required to self-isolate by law. This is supported by payment of £500 for those on lower incomes who cannot work from home and have lost income as a result.

Test and Trace Support Payment

These payments are designed to help ensure people who have tested positive for COVID-19 and their close contacts self-isolate for the required period to stop the onward spread of the virus.

They are also designed to encourage individuals who are eligible for this payment to get tested if they have symptoms. This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions.

The scheme will continue until 30th September 2021.

Full government guidance is available below:

Changes to Self-Isolation Requirements from the 16 August 2021

If you are fully vaccinated and you are identified as a close contact, you will no longer be required to self-isolate, which means you are unable to apply for a Test and Trace Support Payment.

If you test positive and you meet the rest of the criteria for one of the schemes below you can apply.

View the WDC scheme document

Eligibility

  • For those in receipt of any of the following: Universal Credit; Working Tax Credit; Employment & Support Allowance, Job Seekers Allowance; Income Support; Housing Benefit; Pension Credit.
  • You are legally required to self-isolate and you have your own NHS Test & Trace reference number.
  • You can’t work from home and will lose income as a result of having to self-isolate.

Exclusions

  • Applicants who are self-isolating who haven’t been told to self-isolate by NHS Test and Trace
  • We will only consider applications from individuals who have a valid notification from NHS Test and Trace telling them to stay at home and self-isolate
  • Applicants who are quarantining after returning to the UK
  • The Test and Trace Support Payment scheme does not cover people who are self-isolating after returning to the UK from abroad, unless they have tested positive for coronavirus or have been told to stay at home and self-isolate by NHS Test and Trace.

Apply now

Applications must be made within 42 days of the first day of isolation

View the WDC scheme document

Eligibility

  •  You are not in receipt of any of the standard scheme benefits (see list above)
  • You are legally required to self-isolate and you have your own Test & Trace reference number
  • You have savings under £3,000
  • Your earnings are between £80 and £290 per week Gross
  • You can’t work from home and will lose income as a result of having to self-isolate

Exclusions

  • University students or those in further or other higher education are excluded from applying for a discretionary grant;
  • Individuals who have applied for a qualifying benefit but have not yet received a decision or have appealed against a decision not to award a qualifying benefit and are awaiting the outcome of the appeal will be eligible to claim provided they meet all other criteria within this section;
  • Applicants who are excluded from qualifying benefits by the “Persons from Abroad” provisions within the welfare benefit schemes will be eligible to claim provided they meet all other criteria within this section.

Apply now

Applications must be made within 42 days of the first day of isolation

Changes to Self-Isolation Requirements from the 16 August 2021

Anyone under the age of 18 who is identified as a contact will not have to self-isolate, which means parents and guardians will not be able to apply for the Test and Trace Support payment, unless their child tests positive and they meet the rest of the criteria to apply.

Any person under the age of 25 who is identified as a contact and has an Education, Health and Care plan, their parent/guardian may be eligible to apply if they need to stay at home to look after them, and they meet the rest of the criteria to apply.

Criteria to apply:

  • You do not have a legal requirement to self-isolate but have a child/children that has been told by the school or childcare provider that they should self-isolate
  • You are employed or self-employed
  • You are the parent/guardian of the child in the same household, you cannot work from home while caring for your child who is unable to attend school and you will lose income as a result
  • You meet all other criteria for the standard or discretionary scheme as listed above

Apply now

Applications must be made within 42 days of the first day of isolation

Privacy notice

Please see details of our privacy notice which explains how we will use your application data:

Privacy notice for the Self-Isolation Payment Scheme