Support and advice for businesses during the covid 19 pandemic – Webpage revised 16 July 2021

DISCLAIMER: While every effort is made to keep this webpage up to date, Covid-19 restrictions can change quickly, do check for the latest information.

Wealden District Council moves to Step 4 of HM Governments Roadmap out of lockdown on Monday 19th July. Legal restrictions are lifted, all businesses may open and the government is no longer instructing people to work from home.

To support businesses through this next phase, the ‘Working Safely’ guidance will continue to provide advice on sensible precautions employers can take to manage risk and support their staff and customers.

Working safely during coronavirus (COVID-19): guidance from Step 4 – Guidance – GOV.UK (

Businesses still have a legal duty to manage risks to those affected by their business. The way to do this is to carry out a health and safety risk assessment, including the risk of COVID-19, and to take reasonable steps to mitigate the risks You should use the guidance to consider the risk within your premises and decide which mitigations are appropriate.

Risk Assessment

Employers, by law must protect workers and others (including contractors, volunteers and customers/users) from risks to their health and safety. This includes risks from COVID-19. COVID-19 is a workplace hazard. Every employer must make a risk assessment of their work activities including identifying control measures to manage the risk from Covid 19. The HSE has interactive tools to help with this task at

Managing risks and risk assessment at work – Overview -HSE

If five or more people are employed the risk assessment must be written down.

A suitable and sufficient risk assessment will contain; how to adequately ventilate the workplace ( see Ventilation and air conditioning during the coronavirus (COVID-19) pandemic (; cleaning of the workplace; an up to date plan for what to do in the event of an outbreak in the workplace; ensuring that people who are not well do not enter the workplace, any risks from periods of closure and the impact on those who are medically extremely vulnerable.


Reducing risk to customers

Businesses must clearly communicate that customers should not come to the facility or event if they need to self-isolate, for example if showing Covid 19 symptoms, have been required to self-isolate by Test & Trace or after international travel.

There is no legal requirement to collect visitor or staff names and details, but businesses are encouraged to display the NHS QR code.

There is no longer a cap on capacity for entertainment venues, food and drink establishments, but businesses are encouraged to consider how customers can safely attend by using one way systems, installing screens between people who will come into close contact with each other, consider using a CO² monitor to check ventilation levels,  identify areas of overcrowding and consider how to avoid this.

Face Coverings are no longer legally required. However, the government expects and recommends that people continue to wear a face covering in crowded, enclosed spaces.

From Step 4, social distancing guidance no longer applies and there are no limits on social contact between people from different households. COVID-19 can still be spread through social contact. This risk by should be mitigated by working in fixed teams and installing screens/barriers.

Frequent handwashing and cleaning must continue especially for those that handle goods and merchandise and frequently touched points/equipment.

Full advice at Working safely during coronavirus (COVID-19): guidance from Step 4 – Guidance – GOV.UK (


Advice and and Complaints

The Health and Safety regulations are enforced by Wealden District Council’s Environmental Health team. Helpful signs and posters, free to download are available at Signs to advise customers and staff of Social Distancing requirements.

For advice or complaints please email



If a business is found to be contravening health and safety regulations, they may be subject to an enforcement notice.  If this is not complied with a prosecution may follow.

Environmental Health Enforcement Policy can be found on our inspections, compliance and working with others page.