If you believe that your rateable value is too high, you can ask the Valuation Office Agency (VOA) through the ‘check and challenge’ process to reconsider. The VOA deals with checks and challenges, while the independent Valuation Tribunal for England handles appeals.
Check and Challenge
You can review your rateable value on the GOV.UK website, and if you have reason to believe that your rateable value is not correct, details on how to check and challenge can be found on their website.
- Check – review and confirm the facts about your property held by the VOA
- Challenge – once the facts are established, explain why you believe your valuation is wrong
An appeal on your rateable value is not possible, and may not be necessary, until you have completed Check and Challenge (external link).
If you wish to be represented
Members of the Institute of Revenues Rating and Valuation (external link) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.
Before you employ a rating agent, check that they have the necessary knowledge and expertise and the appropriate indemnity insurance. If necessary, seek further advice before entering into a contract.
The Valuation Office Agency gives advice on rating agents (external link)
Please note that having an outstanding appeal against your rateable value is not accepted by the Magistrates Courts as grounds for withholding business rates payments. You should continue to make payments outlined on your most recent bill. If your appeal is successful any overpaid rates can be refunded.