A new business rates appeal process came into effect in England and Wales on 1 April 2017 known as Check, Challenge, Appeal. The Valuation Office Agency (VOA) deals with checks and challenges, while the independent Valuation Tribunal for England handles appeals.
Check and Challenge
You can review your rateable value on the GOV.UK website, and if you have reason to believe that your 2017 rateable value is not correct, details on how to check and challenge can be found on their website.
- Check – review and confirm the facts about your property held by the VOA
- Challenge – once the facts are established, explain why you believe your valuation is wrong
An appeal on your 2017 rateable value is not possible, and may not be necessary, until you have completed Check and Challenge (external link).
If you wish to be represented
Members of the Institute of Revenues Rating and Valuation (external link) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.
Before you employ a rating agent, check that they have the necessary knowledge and expertise and the appropriate indemnity insurance. If necessary, seek further advice before entering into a contract.
The Valuation Office Agency gives advice on rating agents (external link)