Wealden District Council
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Pest Control Terms & Conditions

Please read the following carefully.

 If you decide that you want Wealden DC to provide a pest control treatment, please note;

Terms and conditions

 The pest control service is non refundable once a visit or treatment has been

  • If you cancel within 14 days of placing your request and no visit or treatment has been carried out, you may request a full
  • Should you cancel your request 14 days or more after requesting a treatment, no refund will be made.
  • Treatments will not be carried out without
  • We reserve the right not to carry out treatment. In this case any fee that has been paid will be refunded.
  • AM appointments – a pest control officer will attend between 9 am and 1pm. An adult over 18 must be in your property to receive
  • PM appointments – a pest control officer will attend between 12 noon and 4 30 An adult over 18 must be in your property to receive them.
  • You must provide proof of your benefit to qualify for a reduced rat treatment If proof cannot be produced you may have to pay the full fee before treatment.
  • If we cannot attend due to bad weather, staff sickness or travel problems and cannot offer a suitable appointment within ten working days of your original appointment, a full refund will be
  • If you wish to rearrange your appointment you must give us two days
  • You must comply with any safety instructions given to

Payment methods

 For our pest control service we require payment in advance of

  • You can pay over the phone – contact us on 01323 443557
  • Or complete our online form
  • All major credit and debit cards are accepted – Visa, Mastercard, Maestro, Solo,
  • We do not accept Amex or Diners Club.

REVISED Jan 2020