Council Tax FAQs – Paying council tax

Your council tax is set for the full year from 1st April to the following 31st March and you will usually pay 10 instalments, ending in January.

This section explains the ways in which you can pay your council tax.

By direct debit

Direct debit is the easiest and safest way to pay to your council tax. It is quick and easy to set up and will ensure that your bill is paid on time. And you won’t have to worry about posting cheques or making a special journey.

By Pay-point card

You can pay your council tax by cash at any Pay-Point or Post Office using a Pay-Point card.

By phone, 24 hours a day

If you have a debit or credit card, you can make a payment at any time over the phone. All you have to do is phone 01323 443188 and follow the instructions. You will need to have your account reference with you, which is shown on the top right of your bill. There is no charge for using your debit card or credit card (MasterCard or Visa). We cannot accept payments by electron card over the phone.

Over the Internet

If you have a debit card or credit card, you can pay on our website. You will need to enter your account reference which is shown on the top right of your bill. There is no charge for using your debit card or credit card (MasterCard or Visa). We cannot accept payments by electron card over the internet.

Through your bank

Most banks offer internet or phone services to pay bills. You will need the councilu2019s bank details. These are: Sort code 30-80-12, Account number 10341360 Account Name: Wealden District Council You will also need your account reference number which is shown on the top right of your bill.

You only get a choice of payment dates if you pay by direct debit. You can choose one of three dates in the month to pay, 1st, 15th or 25th. Where these dates fall on a weekend or a bank holiday, your payment will be taken on the next working day.u00a0

If you do not pay by direct debit your payment should reach us on or before 15th of each month. If for any reason your payment is going to be more than a couple of days late, please let us know.

If you start the council tax year paying us one way and wanted to change, you donu2019t have to wait until the start of the next year, when you receive a new bill. For example you mightu00a0start the year by sending us cheques and then 2 months later decided that direct debit was more convenient.

The total balance that you need to pay for the year and your instalments will be shown on your most recent bill.u00a0

We have to give you 10 instalments on the bill that we send to you at the start of each financial year. If you want to pay in 12 instalments you can, but you must request this by writing to us, or by sending us an email. If you want to pay the total bill in one payment you can, as long as the payment is made on or before 15th April. If you want to pay twice yearly you can as long as youu00a0pay 5 instalments by the 15th April and 5 by the 15th September. Any later than this and you could receive a reminder.u00a0