Since April 2012 the regulation of Social Landlords moved from the Tenant Services Authority to a Regulatory Committee within the Homes and Community Agency, bringing some minor amendments to the standards. In 2018 the Homes and Community Agency was replaced by Homes England but the regulation of social landlords remains the same.
Local authorities will now be regulated on four standards not five, as the value for money standard now only applies to housing associations. All of the standards come under two new headings of Consumer or Economic. Local Authorities are not regulated on the economic standards.
Another change made is housing associations are now referred to as private registered providers.
The Economic and Consumer standards are set out below:
- Governance and Financial Viability
- Value for Money
- Tenant Involvement and Empowerment
- Neighbourhood and Community
Annual Report To Tenants and Leaseholders
The Social Housing Regulator requires all social housing providers to produce an annual report for its tenants.
We provide this document in other formats including a Housing Annual Report 2021-22 Fully accessible version
What are local service offers?
In addition to the national standards we are required to work with tenants to produce agreed local service offers. These sit below the national standards and are tailored to the needs of the local area. The phrase ‘local’ is left to each provider to determine in partnership with its tenants.
How have local service offers been developed?
- We worked with tenants and leaseholders. Since then they have been updated annually with tenants and leaseholders.
- The Local Offers are monitored and reviewed and reported back at the end of each financial year via Threshold/our annual report for tenants and leaseholders.
View the latest Local Offers 2022-23