Garden Waste Service FAQ’s

What can I put in the garden waste bin?

Yes Please No thanks
 Grass cuttings  Food waste e.g. vegetable peelings
Hedge trimmings  Plastics (including plants pots and polystyrene)
 Shrub and flower cuttings  Soil and rubble
 Branches ( up to 10cm/4″ diameter)  Cardboard and paper
 Weeds  Ashes
 Roots  Cat litter and dog waste
 Leaves  Japanese Knotweed
 Herbivorous pet bedding Treated or painted wood

Can I share a bin?

You can share a bin with a neighbour. However, one of you will need to subscribe to and pay for the service. The bin will be registered to one property and collected from that address.

Are there any concessions?

Unfortunately, we are not able to offer any concessions or discounts.

What else can I do with my garden waste?

We recommend that garden waste is composted at home or taken to a Household Waste Recycling Site   if you do not wish to subscribe to the garden waste service.

Home composting is the most environmentally friendly method of dealing with your garden waste. Lots of helpful advice is available at the East Sussex website – just search for ‘composting’. Great value compost bins can be ordered from Getcomposting, by calling 0844 5714444 or by visiting the East Sussex get composting website . Prices start at £18.50 plus £5.99 for delivery.

Residential bonfires cause air pollution and can be a nuisance.

Can I place garden waste in the rubbish bin or recycling bin?

No, garden waste cannot be placed in the rubbish or recycling bin. These bins will not be emptied if they contain garden waste.

What happens if I move?

If you move within Wealden, please contact us if you wish to transfer your subscription to your new property.

If you move outside of Wealden, we are unable to provide a refund.

Why do we have to pay all year around when we don’t use them for four months?

Although spring and summer are when most garden waste is collected, the majority of customers continue to use the garden waste service throughout the year as there are many garden maintenance jobs even over the winter.

I use a communal garden waste container where I live, what will happen when charges begin?

If you live in a property with communal bins and would like the garden waste service, please ask your managing agent or residents’ association to contact us. It will be their decision whether they wish to pay for the garden waste service.

The service is for residential use only. If a paid contractor is used to carry out the garden work, they are required to remove any waste generated and may not use any bins provided by the Council.

What if I need more than one bin?

Customers will be able to subscribe and pay for up to two garden waste bins at their property. Each bin will cost £50 per year.

I only have a small brown bin, will this cost less?

No, the service costs £50 per bin each year whether you use a 140 litre or 240 litre bin. The majority of the cost in operating the service is with the vehicles, fuel and staff and this is the same when collecting either size bin.

Why should I pay for my gardener to maintain my garden and then also for the disposal of the waste?

If you pay for the services of a commercial gardener they have a statutory duty to lawfully dispose of the waste they produce themselves. The brown bins are provided for the use of residents only and must not be used to dispose of waste produced by commercial gardening services.

Will charging for garden waste result in more fly tipping?

No, from the experience of other authorities that have started charging for garden waste services there has been little evidence of an increase in the fly tipping of garden waste. The majority of fly tips in Wealden are from commercial sources and rogue traders rather than householders. Wealden has a strong and effective enforcement team that investigates incidents and pursues prosecutions where necessary.

What happens if the crews miss my collection?

As long as your garden waste was presented on the scheduled collection day at the boundary of your property by 7am and only contained the correct contents, the crews will return. Please report any missed collections by 5pm the following working day, online at My Wealden . Unfortunately, we are unable to return for missed collections reported later than this.

What happens to my garden waste?

Garden waste collected from the kerbside in Wealden will be composted locally at the Woodlands Composting Plant, Whitesmith and turned into a quality soil conditioner. Bags of this soil conditioner can be purchased at your local Household Waste Recycling Sites .

How will you know I have subscribed to the new garden waste service?

All customers who sign up will be sent a licence sticker to attach to the brown bin. Bins that do not display the sticker will not be emptied and may be removed.

What happens if I have more garden waste than will fit in my bin?

If you have lots of garden waste you may wish to pay for a second garden waste bin for an additional £50 per year. Alternatively, you can take your garden waste free of charge to your local Household Waste Recycling Site (external link). 

Can I sign up part way through the year?

Yes, you can sign up at any point during the year. You will pay for the remaining months on a pro-rata basis until the end of the subscription period.