We can investigate odour from industrial, trade or business premises.
We are unable to investigate residential odour such as cooking or cigarette smoke as we do not have legislation that provides for this.
If you are experiencing odour problems from a neighbouring domestic property we recommend speaking to the owner or contacting the free mediation service we work with for advice on 01323 442 781.
Please use the reporting form to see what we can help with and for advice on who else can help.
Before you report an odour the exact source address must be identifiable.
Please note, anonymous complaints cannot be processed.