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Housing, Health and Advice
Due to the Covid-19 outbreak, in order to safeguard our customers and staff, emergency measures have been put in place. This means customers wishing to access the Council’s Housing and Property Services team or Housing Options Team, will experience some disruption and delays to our normal service provision.
•Your case will be dealt with by telephone and email only. You should not attend the Council’s offices in person as they remain closed.
•Telephone calls and emails may take longer to respond to. Paper correspondence may not be acknowledged until emergency measures are lifted.
•Home visits will only be carried out where they are considered essential.
• Our Council housing repairs service is now operating as normal and undertaking routine repairs, however we are experiencing high levels of demand and therefore ask you to be patient as repairs may still take a little longer than usual.
•The above information was updated on the 23rd September 2020. We will continue to review our service provision in line with Government guidance over the coming weeks.